BlueBay Grand Esmeralda ***** Playa del Carmen | Quintana Roo | Hotels in Mexico
The 5-star BlueBay Grand Esmeralda Hotel located in Playa del Carmen, on the Riviera Maya, is an All Inclusive Resort ideal for families and couples. Surrounded by lush jungle, mangroves, and stunning views of the ocean, it is truly a Mexican Caribbean paradise. Its facilities include its private beach,3 huge swimming pools,6 restaurants, numerous sports facilities and a Miniclub for the little ones, as well as complete services that will make your stay a perfect vacation, and at the best price!
Holidays of calm and tranquility
The BlueBay Grand Esmeralda Hotel is the ideal place to enjoy a truly relaxing vacation thanks to the wonderful and natural place where this fantastic hotel in Mexico is located. Surrounded by crystal clear and turquoise waters of the Caribbean Sea that bathe the coast of Playa del Carmen, you will fall in love!
Get to know the Mexican culture!
Mexico is a different country and at the BlueBay Grand Esmeralda Resort you will see it through the delicious local gastronomy that you will enjoy in its restaurants, through its leisure services, its employees... and of course, with the spectacular views surrounding the hotel. Quite an experience!
Award Winning Hotel That Keeps Growing!
The BlueBay Grand Esmeralda Hotel is one of the BlueBay hotels recognized by TripAdvisor with the Certificate of Excellence seal, which expresses the satisfaction of guests who value both the quality of the services provided and the hotel facilities.
Rooms
The BlueBay Grand Esmeralda Hotel has a total of 979 rooms with different characteristics but all spacious and charming, where Mayan touches are combined with contemporary design. They are distributed in 8 buildings spread over an area of 180 hectares. Each of its rooms allows you to enjoy impressive views of the sea or the exuberant gardens. Without a doubt, you will enjoy your stay in any of its rooms.
Facilities
The 5-star BlueBay Grand Esmeralda Hotel has really complete and comfortable facilities that will make you enjoy your stay to the fullest. Among the facilities, you have at your disposal a modern 2,500 m² Spa,3 outdoor swimming pools with children's areas, a solarium and a private beach area, a fun mini-club, a wide variety of restaurants, a fully equipped gym, a games room,a program entertainment for the whole family and much more to have a great time!
Services
The BlueBay Grand Esmeralda Resort offers you a wide range of services and facilities to guarantee you a truly wonderful vacation! Among the hotel services are free Wi-Fi connection,24-hour reception service where its friendly staff will always gladly assist you, dry cleaning service, massage services and body and facial treatments, translation service and even excursion or rental service. vehicles and much more! It has a wide range of services that surely whatever you need, you will find it!
- Reception 24h.
- Concierge.
- Room service.
- Babysitting service.
- Medical Service.
- Parking.
- Massage treatment.
- Beauty treatments.
- Hairdressing.
- Towel service on the beach.
- Laundry.
- Currency exchange.
Offers
Experiences
The BlueBay Grand Esmeralda Hotel is a spectacular resort that without leaving the hotel itself, you will have everything you need for a perfect vacation. Restaurants, bars, swimming pools, entertainment, sports activities... But what the hotel's surroundings can offer you is so characteristic that you cannot miss it. Here are some of the activities you can do in Playa del Carmen.
Note: Experiences are not included in the hotel booking.
Contact
At the Hotel BlueBay Grand Esmeralda we want you to spend an unforgettable vacation, so if you have any questions at the time of booking, want to tell us about any relevant information that we should know or want to clarify any additional information, you have at your disposal the contact telephone number and email where we will respond and kindly give you a solution as soon as possible.
- Carretera Federal Chetumal -Puerto Juárez- KM 300
- 77710 Playa del Carmen
- Quintana Roo, Mexico
- Phone: (+52) 984 877 4500
- Fax: (+52) 984 877 4512
- Email: reservas1.bbge@bluebayresorts.com
Policy
Here are the hotel policy and relevant hotel information you should know before booking. Check-in and check-out times, ages of children, tourist supplement, cleaning service… Remember that if you have any questions, we are at your disposal! You can contact us both by phone and by email.
Policy
- The hotel counts guests of up to 35 months as babies
- The hotel regards that guests aged 3 to 12 are children
- The hotel deems that guests aged over 13 are adults
- Rooms are cleaned daily
- Towels are changed daily
- Bed linen is changed daily
- Room check-in: 15:00h
- Room check-out: 12:00h
- Accepted currencies: Euro, U.S. Dollar, Canadian Dollar, Peso
Payment methods
- American Express(AX)
- Banamex(BX)
- Bancomer(BR)
- Mastercard(CA/MC/IK)
- Visa(VI)
- Cash
Frequently Asked Questions
The BlueBay Grand Esmeralda 5* is located in Playa del Carmen (Quintana Roo), in the Riviera Maya, with access to a private beach area. The address indicated by the hotel is Carretera Federal Chetumal–Puerto Juárez, Km 300, 77710 Playa del Carmen.
It is an All Inclusive resort designed for both families and couples, in a natural setting surrounded by jungle and mangroves with views of the Caribbean.
The hotel is presented as All Inclusive and highlights that it has 6 restaurants within the complex, in addition to multiple leisure and entertainment services so you don’t need to leave the resort.
It has 3 outdoor pools and includes areas for children, as well as a kids’ club and a family entertainment program, making it easy to travel with little ones without over-planning.
Yes, it is a large-sized resort: it has 979 rooms, distributed across 8 buildings within an area of 180 hectares. This usually appeals to those looking for a resort atmosphere and variety of areas/spaces.
Among the facilities, it features a 2,500 m² spa and a fully equipped gym, in addition to massage services and body and facial treatments.
Check-in is from 15:00 and check-out is until 12:00.
According to their policy: babies up to 35 months, children from 3 to 12 years old, and adults from 13 years old. This is useful for calculating occupancy and rates when booking.
The hotel indicates daily cleaning, with daily towel change and also daily sheet change.
They accept Euro, American Dollar, Canadian Dollar, and Pesos. For payments: American Express, Banamex, Bancomer, Mastercard, Visa and cash.
